Learning Center

The first step of switching managed IT services providers (MSP) is the audit. This is a chance for the new MSP to get an overview of your IT network. If you’re thinking of changing your managed services provider, there are six things you should know.

Your managed IT services contract will take up the majority of your IT budget, but it isn’t the only thing you should include in your budget. We talk about four other areas you need to consider when building your IT budget.

Agreeing to managed IT services requires you to sign a contract, but you likely have questions about that contract. While this article isn’t a substitute for reading your contract, it does highlight six important features you should look for.

When considering managed IT services providers (MSPs), it’s important for your business to pick one who will meet your IT needs. We’ve accumulated a list of 4 qualities great MSPs have in common.

Along with quality service, your managed IT service provider should regularly review your contract. These reviews should go over metrics, quality of service, upcoming plans, and quarterly goals.

Microsoft and Google are household names, but when it comes to business solutions, do you know how they differ? Office 365 and Google Workspace are both cloud office solutions and serve the same function, but there are a few notable differences.

If you’re looking for a new IT manager, you want to ensure you find the best person for the job. Check out these three tips about skills, culture, and applicant pool to guide your hiring process.

Problems with a managed IT service provider (MSP) can impact how effective managed services address your needs. If you need more hands-on assistance, are working with aging infrastructure, or employ more than 100 users, this article discusses and solves some common MSP problems.

Why should you consider The KR Group as your next managed IT services provider? There are pros and cons to our services, which may make us the right or wrong fit for you.

In a time when cybersecurity breaches seem ubiquitous, it’s imperative to have the proper protection in place. When it comes to login security, strong passwords and multi-factor authentication are key to protecting your information.

When you or another employee calls 911, you don’t want to spend extra time thinking about the additional steps you need to take. With InformaCast CallAware, you can configure 911 alerting to be better prepared for an emergency.

Price is a large factor of agreeing to a managed IT services contract, but not every MSP charges the same. There are four common ways MSPs charge, and each one makes sense for different types of customers.