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Content Manager Meghan Nelson joined The KR Group's marketing team in the fall of 2019. She comes to The KR Group with several years of experience with content creation, including earning a bachelor's degree in journalism from Eastern Michigan University. As The KR Group's content manager, Meghan leads the company's content marketing efforts, including publishing posts the company's blog.
managed IT services engineer

What Are Managed IT Services? [Definition & Description]

By Meghan Nelson / January 22, 2020 / Comments Off on What Are Managed IT Services? [Definition & Description]

Are you looking for more information about what managed IT services are and what they would mean for your business’s IT systems? This article defines what managed IT services are, explains the pros and cons, and helps you determine if you’re a good fit.

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Cisco vs. Avaya vs. Mitel: How the 3 Leaders in IP Call Systems Compare

By Meghan Nelson / January 30, 2020 / Comments Off on Cisco vs. Avaya vs. Mitel: How the 3 Leaders in IP Call Systems Compare

How does Cisco compare to its telephony competitors, Avaya and Mitel? We’ll compare each one’s company information, customer preferences, prices, and products for these IP collaboration solutions.

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Cisco Unified Communications Manager

What is Cisco Unified Communications Manager?

By Meghan Nelson / February 6, 2020 / Comments Off on What is Cisco Unified Communications Manager?

Cisco Unified Communications Manager (often abbreviated to Unified CM or CUCM) is Cisco’s collaboration application that handles the voice and video portion of the package. If you’re interested in a Cisco collaboration package, there are three things you should know about Unified CM.

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4 Advantages of Using Cisco Umbrella

By Meghan Nelson / April 1, 2020 / Comments Off on 4 Advantages of Using Cisco Umbrella

Cisco Umbrella stands out as a DNS security option, but there are also other advantages to the software. If you’re looking for all-around security, including granular visibility, content filtering, simple deployment, and real-time threat analysis.

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managed IT services

How Do Managed IT Services Providers Charge?

By Meghan Nelson / February 7, 2020 / Comments Off on How Do Managed IT Services Providers Charge?

Price is a large factor of agreeing to a managed IT services contract, but not every MSP charges the same. There are four common ways MSPs charge, and each one makes sense for different types of customers.

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Cisco Emergency Responder and E911 Compliance

By Meghan Nelson / February 7, 2020 / Comments Off on Cisco Emergency Responder and E911 Compliance

What’s a simple way to meet new E911 compliance laws? Cisco offers Emergency Responder, a collaboration integration that identifies call locations, notifies users when calls are made, enables dispatchers to return calls, and more.

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